Comfort Zone no longer comfortable and fulfilling? Learn how to step outside.
Comfort Zone no longer comfortable and fulfilling? Learn how to step outside. [4 min read] Comfort Zone, Learning Zone, Panic Zone and Magic Circle explained. The results we get in our professional and personal life are based on what we already know and the...
Lacking fulfilment? How ikigai can help to find your raison d’être
Lacking fulfilment? How ikigai can help to find your raison d’être [4 min read] How to find your purpose and inspiration to jump out of bed. With the Summer Olympics in Tokyo in full swing, many of us are also being introduced to Japanese traditions and their...
The Five Features of Five Star Customer Service
The Five Features of Five Star Customer Service [4 min read] How to manage and exceed client expectations. It is a known fact that 68% of customers stop doing business with a company because of poor customer service, yet 95% of dissatisfied customers would continue...
Floundering in feedback? Powerful tips to become a master
Floundering in feedback? Powerful tips to become a master [3 min read] Insights into how to effectively provide and receive feedback. We all know that feedback is the breakfast for champions, and that it is important to welcome and cherish feedback so we can grow as...