Decision-making simplified: 4 straightforward questions you must ask [3 min read] How the Cartesian Questions strategy can assist in regaining energy, focus and time. We often impose mental boundaries on ourselves and subsequently create barriers in our...
The value of values: what we can learn from Oprah Winfrey [3 min read] A leader’s guide to living life by design, not by default. Too often, people set goals or go on a mission, guided by a sense of duty and obligation, yet without excitement or passion. They...
The power of many: why collaboration is the key to success [4 min read] What we can learn from a flock of geese. People and organisations alike thrive in an environment that is built on collaboration. When everybody comes together and works as one, workflows...
Comfort Zone no longer comfortable and fulfilling? Learn how to step outside. [4 min read] Comfort Zone, Learning Zone, Panic Zone and Magic Circle explained. The results we get in our professional and personal life are based on what we already know and the...
Lacking fulfilment? How ikigai can help to find your raison d’être [4 min read] How to find your purpose and inspiration to jump out of bed. With the Summer Olympics in Tokyo in full swing, many of us are also being introduced to Japanese traditions and their...
The Five Features of Five Star Customer Service [4 min read] How to manage and exceed client expectations. It is a known fact that 68% of customers stop doing business with a company because of poor customer service, yet 95% of dissatisfied customers would continue...