Have you ever wondered why some people don’t get you at work?You explain something clearly, yet the other person seems confused, disengaged or even frustrated. Meanwhile, somebody else completely understands and responds positively to the exact same message. Often, when I facilitate group training, I notice something fascinating. Some participants want to jump straight into action and solve the problem immediately. Others want more detail and clarity before making a decision. Some people are energised by group discussion and brainstorming ideas out loud, while others prefer to quietly observe and process things internally before contributing. Same room. Same topic. Completely different needs and responses. One of the biggest lessons DISC teaches us is that people communicate, process information and make decisions differently. Many workplace frustrations don’t come from bad intentions. They come from differences in behavioural styles, priorities and communication preferences. As leaders and work colleagues, when we treat everybody exactly the same, we often unintentionally create misunderstandings, frustration and disconnection. However, when we learn to better understand behavioural styles and adapt our communication, we create stronger trust, better collaboration and more meaningful outcomes. “The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw
In this month’s Leadership Talk, I’m sharing practical DISC insights to help you better understand yourself and others so you can communicate with greater clarity, confidence and influence.
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Great communication is not just about saying the right thing. It is about understanding how different people receive, process and respond to information. The more adaptable we become, the more influential and effective we can be. 👇 |
Stop treating everyone the same – 3 DISC lessons for great leadersSome people want you to get straight to the point. Others value connection and conversation first. Some need time to process information carefully, while others thrive on energy, spontaneity and fast decision-making. The challenge? Many leaders communicate in the style that feels natural to them rather than adapting to the needs of others. In this practical article, we explore three important DISC lessons that can help leaders improve communication, strengthen relationships and bring out the best in their teams. Inside the article, we unpack:
Whether you lead a team, work with clients, facilitate groups or simply want stronger interpersonal relationships, these insights can make a significant difference. 👉 If you would like to know how to land your message: read the article here |
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Reflection“Which communication style do you naturally default to — and who in your workplace or personal life may need something different from you to feel understood, supported or motivated?” |
Quick win [leadership tip] |
Spot the styleOne simple way to improve communication is to become more aware of behavioural patterns and preferences.
The goal is not to label people. The goal is to better understand them. |
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Self-evaluation [freebie]Curious about your own communication and behavioural style? Find out what DISC style you are. Take our free PROfound DISC self-evaluation to gain greater awareness of your natural tendencies, communication approach and behavioural preferences. |
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Personalised DISC report [PDF]Want deeper insights into yourself? Our personalised DISC profile report provides deeper insights into:
This report is valuable for leaders, professionals, teams and anybody wanting greater self-awareness and interpersonal effectiveness. |
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DISC for teams [group training]In Chris’ words: |
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Support stronger communication, collaboration and understanding across your workplace. Speak to your leader, manager or learning and development team about organising a DISC workshop or behavioural profiling for your organisation. Or find out more on the website. |
If any part of this information resonates, take one small step today. Maybe reflect on the communication style you naturally default to. Perhaps complete the free DISC self-evaluation or simply become more intentional in how you approach your next conversation. There is no pressure and no perfect way to do it. Growth in leadership and communication happens one interaction at a time.
As always, if you have questions or simply want to talk through options, reach out.
We are on your support team.